Express orders are dispatched the same day from our Sydney warehouse if the order is placed before 2pm (Australian E.S.T.) and are dispatched the next day if placed after 2pm. Express parcels are usually delivered within 1 day of dispatch to metro areas and 2 days to regional locations, although remote areas could be up to 3 days.
Regular orders are dispatched from our warehouse in Sydney within 1-2 business days, however they may take up to 4 days to dispatch during busy periods such as during sales and the Christmas/New Year period. Once dispatched most regular orders arrive within 3-7 business days depending on your location.
FREE for orders over $50
- $5 for orders under $50
- $8 for orders under $20
Express Shipping is an extra $5 and FREE for orders over $150
Important Shipping Information
Parcels may be left if the property is deemed to be safe and secure, even if a signature is required. If you do not want this please leave an order message requesting signature only or collect at Post Office if not home.
We can deliver to all business, residential and PO boxes. Please make sure to include both your name and the business name if sending to a business address.
You will receive an email once your package has been shipped with a tracking number.
If you request to have your package left (without signature) please be aware that this is at your own risk. We do not replace missing parcels if there has been a signature opt-out.
You can find information regarding International Orders here.
Webshop Contact Information
Phone: +61 2 9565 4530