Orders are dispatched from our warehouse in Sydney within 1-2 business days, however they may take up to 4 days to dispatch during busy periods such as sale time and during the Christmas/New Year period. Once dispatched Australia Post delivers orders within 2-7 business days.
You can find information regarding International Orders here.
- FREE for orders over $50
- $5 for orders under $50
- $8 for orders under $20
- Express Post is an extra $5 and FREE for orders over $150
- Express Post orders are dispatched the same day if the order is placed before midday (Australian E.S.T.) and are dispatched the next day if placed after midday. Express Post parcels are sent via the Australia Post Express service, which offers next day delivery to urban centres and selected locations. You can check the Australia Post website to confirm the Express Post service is available for your area.
- Please provide an address where you will be able to sign for deliveries. Alternatively, a card will be left for pick up at the Post Office. We can deliver to all business, residential and PO boxes. Please make sure to include both your name and the business name if sending to a business address.
- You will receive an email once your package has been shipped. An Australia Post tracking number is included for registered customers. If you request to have your package left (without signature) please be aware that this is at your own risk. We do not replace missing parcels if there has been a signature opt-out. In the event that a parcel goes missing we will provide the tracking number for you to follow up with Australia Post.
- For orders over $150 select the Free Express shipping option at the checkout.
Recommended Cut-off Dates for pre-Christmas Delivery
Sydney, Melbourne, Canberra, Brisbane, Newcastle, Wollongong
Regular Postage - Sunday 18/12/2016
Express Postage - Monday 19/12/2016
Adelaide, Regional ACT, Regional NSW, Regional VIC, Sunshine Coast, Gold Coast
Regular Postage – Friday 16/12/2016
Express Postage – Sunday 18/12/2016
Regional SA, Regional & far North Queensland, Tasmania, WA
Regular Postage – Wednesday 14/12/2016
Express Postage – Thursday 15/12/2016
While the dates advised above should guarantee pre-Christmas delivery we have found that Australia Post can occasionally be extra slow during this busy time so if concerned please order prior to dates given.
Webshop Contact Information
Phone: +61 2 9565 4530